Terms of use
Draft for the testing phase. Have a lawyer review this before launch.
What SpareSeat is
SpareSeat is a marketplace where people who bought tickets to live events can resell them to other fans. SpareSeat is not the organiser of any event, does not issue tickets, and is not affiliated with any ticketing platform, organiser, venue or artist.
For sellers
- You may list only tickets you own and have the right to transfer.
- Your asking price may not be more than 10% above the face value printed on the ticket.
- You must deliver the tickets by the deadline shown on the order, using the delivery method in your listing.
- You must not sell the same ticket in more than one place. Duplicate or invalid tickets lead to a refund for the buyer and suspension of your account.
- Your payout is released after the buyer confirms receipt, or after the confirmation window ends without a reported problem.
For buyers
- Your payment is held by SpareSeat and paid to the seller only after delivery.
- Report any problem before the confirmation deadline on your order. Once you confirm, or once the deadline passes, the seller is paid.
- Organisers set their own entry rules. Some may require ID matching the original buyer or may refuse resold tickets. Check the event's terms before buying.
Fees
Buyers pay a 5% service fee. Sellers pay a 5% fee deducted from the payout. Fees are shown before you confirm.
Prohibited use
No bots, bulk buying for resale, fake listings, off-platform payment requests or harassment of other users.